Better Patient Outcomes. Higher Satisfaction. Faster Payments.
Your patients may be with you for an hour, overnight, or for an extended period of time. Intelligent Contacts helps you deliver better patient outcomes through automating interactive and personalized communication with the patient post-release without human involvement unless and until it is needed. This helps reduce readmittance rates and allows physicians to head off potential complications early in the process.
Intelligent Contacts increases patient satisfaction by helping the healthcare practice stay connected to their patients post-visit through interactive messaging, personalized messages, surveys, check up calls, appointment reminders, and friendly payment reminders.
- Patient check up calls and interactive messages
- Appointment Reminders
- Friendly payment reminders
- Easy web payments (works with your existing system)
- Staff Notifications
- Pharmaceutical Recall notifications
- Documenting and recording complaints pertaining to pharmaceutical and device issues
Intelligent Negotiator tames the A/R beast for self-pay patients and patient portion of account balance. Internal collection staff is generally overworked and outsourcing is expensive. Utilize Intelligent Negotiator to do everything a live agent can do but it works 24x7x365, never sleeps, eats, takes a vacation, or wants commission.
Recent surveys show that consumers prefer to pay online 26 to 1 when compared to talking with a collector. Our results support that and in fact, 56% of the consumers who login to the site make a payment. Contact us to see how we can help you get that closer to 100%.
- Easy to implement
- ZERO capital expense
- Very non-threatening way to collect payments
- Increases patient satisfaction and gets you PAID